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User Guides
POSitive 2017 (POSitive For Business / POSitive For Retail)
Online POSitive 2017 User Guide  
Downloadable POSitive 2017 User Guide (PDF)  

POSitive Retail Manager v.6 (PRM and PRM SE)  
Online POSitive Retail Manager (PRM) v.6 User Guide Purchase a Printed PRM Quick Start Guide from Lulu Press
Downloadable POSitive Retail Manager (PRM) v.6 User Guide (PDF)  

POSitive GEM 2017 - Green Enterprise Management POSitive For Restaurant Equipment
Online POSitive GEM 2017 User Guide Online PFRE User Guide
Downloadable POSitive GEM 2017 User Guide Downloadable PFRE User Guide

POSitive User Guide Archive  
User Guides for older versions of PRM, GEM and Five Star  

POSitive Multi-site  
Multi-site information and documents  
   
User Tips (PDF Documents)
Note: Some of these documents refer to older POSitive products,
but the general concepts are still applicable.
 
Barcode Label Printing End of Fiscal Year Procedures
Invoice Editor Inventory Re-Count
Error 90 on Workstations in PRM Report Center
User Defined Fields How To Increase Sales
Inventory Returns Templates Save Time
Clearance Sales Keep Employees Informed
Coupon Manager Gift Cards & Certificates
Seven Rules For Accurate Inventory Stock Counts Canadian Penny Rounding

 

Videos
  POSitive Support YouTube Channel   PRM and Windows 8/10 Installation Video
      How To Backup Your POSitive Product

 

POSitive Licensing and Support Documents
  POSitive Software Products License
  POSitive Support Terms and Conditions

 

Telephone Numbers

North America Toll Free:
800-735-6860

All Other Locations:
509-371-0600

 

Customer Comments

"The team at POSitive Software Company is Professional, helpful and quick to respond when the need arises. We have been using POSitive For Windows since 2000 and our transition to POSitive Retail Manager was as smooth as we could expect. Thank you for your great support and software that helps run our business effectively and efficiently."
Wayne Lecomte
President
Progressive Audio Inc.

 

Point of Sale Information