Documents - Videos

  • PDF
User Guides
 
POSitive 2017 (POSitive For Business / POSitive For Retail)
Online POSitive 2017 User Guide  
Downloadable POSitive 2017 User Guide (PDF)  

POSitive Retail Manager v.6 (PRM and PRM SE)  
Online POSitive Retail Manager (PRM) v.6 User Guide Purchase a Printed PRM Quick Start Guide from Lulu Press
Downloadable POSitive Retail Manager (PRM) v.6 User Guide (PDF)  

POSitive GEM 2017 - Green Enterprise Management POSitive Five Star 2017
Online POSitive GEM 2017 User Guide Online POSitive Five Star 2017 User Guide
Downloadable POSitive GEM 2017 User Guide Downloadable POSitive Five Star User Guide

POSitive Products General Installation Guide Hardware Information
Move POSitive To Another Server Or Computer How To Fix a "Blank" Help File
POSitive Products General Upgrade Checklist Installing a POSitive Update File on Windows 10

POSitive User Guide Archive  
User Guides for older versions of PRM, GEM and Five Star  

POSitive Multi-site  
Multi-site information and documents  
   
User Tips (PDF Documents)
Note: Some of these documents refer to older POSitive products,
but the general concepts are still applicable.
 
Barcode Label Printing End of Fiscal Year Procedures
Invoice Editor Inventory Re-Count
Error 90 on Workstations in PRM Report Center
User Defined Fields How To Increase Sales
Inventory Returns Templates Save Time
Clearance Sales Keep Employees Informed
Coupon Manager Gift Cards & Certificates
Seven Rules For Accurate Inventory Stock Counts Canadian Penny Rounding

 

Videos
  POSitive Feature Focus YouTube Channel   PRM and Windows 8/10 Installation Video
  POSitive Support YouTube Channel   How To Backup Your POSitive Product

 

POSitive Licensing and Support Documents
  POSitive Software Products License
  POSitive Support Terms and Conditions

 

Telephone Numbers

North America Toll Free:
800-735-6860

All Other Locations:
509-371-0600

 

Customer Comments

We were extremely happy with the support for our new PRM set up, and subsequent resolving of the connection issue. In particular, the way Josh Vique handled the transition for us made this experience a pleasant one. Josh was very professional and courteous on the phone and by email, and his expertise in problem solving the connection issue was likely above and beyond his job requirement.

Adriana Wilkins

Adventure Outfitters

 

Point of Sale Information